For Owners

Thank you for choosing Kidde products to meet you and your family's home safety needs.

We value you as a customer and our hope is to exceed your expectations for your fire safety needs and in customer service. In this section you will find how to troubleshoot any issues or general questions you may have about your safety products. You can also find any documentation regarding your purchased products. These tools are available to help your product ownership experience and Kidde is here to assist you in any way possible.

If you have questions about safety and security solutions, Kidde has answers. In fact, we have an entire Online Help Center dedicated to answering them. The Help Center can help you troubleshoot your way out of most fire safety and CO alarm equipment problems. There, you’ll find answers to the most common questions. You can even submit a specific question for an individual response. It’s available 24 hours a day, 365 days a year.

Find answers now

E-mail a question

If you’d prefer to talk to a real, live Kidde representative, you’re welcome to do that too.

Call Kidde Product Support: 1-800-880-6788

Hours are from 8:00 a.m. - 5:00 p.m. EST