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Call 1-800-880-6788

Smoke & Carbon Monoxide
Troubleshooting Help

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Do Hot or Cold Temperatures Affect My Alarm?

Our smoke and carbon monoxide alarms perform between 40 degrees and 100 degrees Fahrenheit.

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Effects of Humidity on Smoke Alarms

High humidity levels, steam and condensation may cause false alarms.

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Carbon Monoxide Detector Replacement FAQs

Learn more about when to replace a carbon monoxide alarm and how to recognize end-of-life warnings so you’re prepared to replace your CO detector.

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How to Tell If Your Smoke Alarm is Working

The smoke alarm should be operating once AC power is applied, fresh batteries are installed and testing is complete.

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Carbon Monoxide Levels

Carbon monoxide (CO) levels in a home are measured over time and are "time-weighted," which works is by measuring CO buildup in a house as time passes. Learn more.

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Fire and Carbon Monoxide Safety Tips

Protect your home and family from the dangers of fire and carbon monoxide. Install smoke detectors and carbon monoxide alarms on every floor of your home.

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Fire Extinguishers, Ladders & Other Accessories Help

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How to Use a Fire Extinguisher

Learn the four-step PASS procedure recommended by the National Fire Protection Association for How to Use a Fire Extinguisher. how to use fire extinguisher

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Types of Fire Extinguishers

There are many different types of fire extinguishers on the market, each with specialized capabilities. Each fire extinguisher is designated by: type, class & rating.

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What are the fire extinguisher classes?

There are many different types of fire extinguishers on the market, each with specialized capabilities.

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What are the fire extinguisher ratings?

There are many different types of fire extinguishers on the market, each with specialized capabilities.

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How to Choose a Heat Alarm

Learn more about how to choose a heat alarm.

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How Do You Store Fire Extinguishers?

Fire extinguishers should always be placed in easily accessible areas in case an emergency requires immediate action.

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Product Support Hours

Consumer Support

Monday through Friday - 8:00 AM – 7:00 PM EST

1-800-880-6788

Business Support

Monday through Friday - 8:00 AM – 5:00 PM EST

1-800-565-1976