Warranties differ depending on product models

Most of our alarms have a 5 year limited warranty, and some of our carbon monoxide alarms have a 7 year limited warranty. Note that the limited warranty period varies by model for all our products.

IMPORTANT: Do not remove an alarm's back cover. Back cover removal will void the warranty.

Return Options

If you feel your product is defective in any way, do not tamper with it. In many cases, the quickest way to exchange your product is to return it to the original place of purchase. 

Alternately, you may return it to us for servicing. Please fill out the return material authorization request form and follow the instructions. 

Contact Us 

If you have questions, please call Customer Service at 1-800-880-6788.

Back to Support Center