I am not receiving notifications through the Kidde app.

It sounds like you're having trouble with notifications on the Kidde app. Here are a few steps you can take to troubleshoot the issue:

First, make sure that your smartphone has a stable internet connection. Without a reliable connection, notifications may not come through.

Next, check that notifications are enabled in your profile within the Kidde app. Sometimes, settings can be accidentally changed, so it's worth double-checking.

Additionally, go into your smartphone settings and ensure that notifications are enabled for both your phone and the Kidde app. This step is crucial because if notifications are turned off at the device level, you won't receive any alerts from the app.

If you've gone through these steps and are still experiencing issues, it might be helpful to restart your phone or reinstall the Kidde app to see if that resolves the problem.

Need Further Assistance?

If you have any questions or need further assistance, please don't hesitate to contact our customer care team.

 

They are available to help you with any concerns or inquiries you may have. Reach out to us for support, and we'll be happy to assist you!

 

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