Never ignore the sound of a smoke alarm! If the alarm detects combustion products and goes into alarm mode, the pulsing alarm will continue until the air is cleared.
When the alarm sounds, first check for fire. If a fire is detected, follow these steps:
There are situations in which a smoke alarm may not be effective in protecting against fire, according to NFPA 72. For example:
If there is no fire and your alarms are still sounding, see what to do if you have a nuisance or false alarm. For more information about your specific alarm, see your owner's manual.
If you have any questions or need further assistance, please don't hesitate to contact our customer care team.
They are available to help you with any concerns or inquiries you may have. Reach out to us for support, and we'll be happy to assist you!
Learn more about where to place or mount your smoke, carbon monoxide, heat, or other detector / alarm.
Wireless smoke alarms have a signal unique to the model that will wirelessly connect with others in the same model series.
Learn more about the products that will interconnect with Firex alarms.
The differences between the hush and smart hush features.