Help & Support
No matter where you are, help is just a few clicks away. If you have questions about safety and security solutions, Kidde is here to help you answer them.
The frequently asked questions (FAQ) can help you troubleshoot your way out of most fire safety and CO alarm equipment problems, including smart devices. There, you’ll find answers to the most common questions, articles, user manuals and other documents.
You can submit a specific question via email for an individual response. And our Customer Support team is here to take your calls.
View our FAQ’s
Need help now? View our collection of frequently asked questions to find the answer to your question.
Send Us An Email
Lastly, if you’d like to send us an email we would love to respond with any answers or information we have.
Call Our Customer Support
Our customer support representatives are here to clear any confusion and answer any questions about our products. Call the number below to speak to a representative.
Consumer Product Support
Monday - Friday: 8 a.m. – 9 p.m. EST
Saturday: 9 a.m. – 5 p.m. EST
Business Product Support
Monday - Friday: 8 a.m. – 5 p.m. EST