Kidde is committed to ensuring our products are safe and dependable, especially those related to life safety such as smoke alarms, carbon monoxide alarms, fire extinguishers and escape ladders.
We are continuously working to enhance our protocols and processes related to product safety based on best practices and feedback.
With a focus on continuous improvement and excellence in customer service and product safety, Kidde has made a number of enhancements to product safety, including adding more rigorous product testing and process controls, conducting more robust product safety assessments on both new and existing products, enhancing internal product and services safety reviews, and broadening our global safety trainings.
Among these enhancements, Kidde has:
Raised internal cultural awareness of product safety through robust and sustained global Product Safety campaigns and trainings led by leadership across Kidde, including global factories and suppliers
Updated design standards to enhance the usability of our products for consumers
Rolled out enhanced product safety requirements to suppliers during New Product development and on-site surveillance audits, which includes a product part approval process
Implemented additional proactive internal systems for quality and safety reviews based on consumer input data, product data and engineering data
We continue to be vigilant in identifying, reporting and mitigating any potential safety risks in our products and services, and we remain committed to providing safe and reliable fire safety products for our customers around the globe.